Shipping Policy

We ship the product directly to your address all over South Africa.

Delivery Times are as follows:

For IN-STOCK & selected products in-store please allow 7 - 14 Business Days for delivery.

PRE-ORDER items can take up to 12 - 17 Business Days to be delivered.

What is Pre-Order? 

A pre-order is an order you can make for a new item before it is in stock and available for delivery. 

 

You can order them together but if you would like to receive your in-stock items sooner then we advice that you place the orders separately. However should you wish to place the orders together we will reserve all the stock for you and ship them together at the time when your pre-ordered items are ready. 

If you order multiple pre-order and in-stock items; in the same order we will not fulfil the order until we have received all the items. 

For all other product selections please allow 7 - 14 Business Days for delivery.

Please ensure you use the relevant correct address information on your order.

Best U Boutique does not warehouse bulk stock, thus your items are ordered from our Warehouse in response to your order. Due to customs and border control, imports can face inspection, delaying our delivery time of 12-17 working days. Best U Boutique is not responsible for this and is in no way responsible for refunds regarding late delivery.
If in the event that Best U Boutique is not able to provide the item ordered by the client as it is no longer available from the warehouse, the client is entitled to select an alternative garment to the same value or request a refund for that garment.

If delivery has not taken place after 17 days please contact us on [email protected]