FAQ

WHERE IS BEST U BOUTIQUE BASED?

Best U Boutique is an online store & Walkin Store based in Springs Gauteng. We deliver items all over South Africa. Pick-ups are also welcome. If you have selected pick-up or need to return an item to us, the address is as follows:

12 Wester Road Strubenvale Ext, Springs Gauteng 1559 

DOES BEST U BOUTIQUE HAVE A SHOP OR OUTLET? YES we open to the public and online retailer.

HOW LONG DOES DELIVERY OF MY ORDER TAKE?     Our items are in stock and  pre-order from an warehouses and take 7-14 Business days to be delivered. To learn more about our Shipping Policy please take a look at our Shipping Policy Page

HOW MUCH DOES DELIVERY COST?                               We deliver to all major towns and cities in South Africa, via Fastway Courier & Courier Guy & Pep Paxu ONLY - depending on your area. We charge R120 standard shipping. Ordering from Best U Boutique will not incure additional costs such as import taxes or customs fees to the client. These costs are incorporated into our retail prices and work out a lot cheaper as we order in bulk.Purchasing of gift vouchers does not apply to our free delivery policy, as gift vouchers are not physical items. 

HOW BEST U BOUTIQUE SIZING WORK?                       Our products are standard SA sizes. Please reach out to us to ensure you get the correct size when ordering. We urge our clients to please NOT up-size or down-size your selection. Please trust us to send you your items in your correct size! If you choose to up-size or down-size your selection and it doesn't fit as it is too large/,small, Best U Boutique will not be held responsible for the costs of a return and exchange of your ordered item(s).

WHAT PAYMENT OPTIONS DOES BEST U BOUTIQUE OFFER?                                                                               BEST U BOUTIQUE offers various trusted and secure Online Payment Gateways. We also offer Bank Deposit EFT as an option on our website. If you would like  to pay Cash please visit the store directly. BEST U BOUTIQUE OFFER EXCHANGES?

 To learn more about Refunds and Exchanges please take a look at our @Refund Policy Page.

WHAT ARE BEST U BOUTIQUE T's & C's?                             To learn more about our Terms and Conditions please take a look at our @Terms of Service Page.